COVID-19 Confidence Guarantee

If you are unable to go on your boating holiday due to UK Government Advice. Please contact us via Phone 01788 890784, email info@unioncanalcarriers.co.uk, or write to us at Union Canal Carriers, Dark Lane, Braunston, Northamptonshire, NN11 7HJ with your booking reference number and travel date.

You can:

a) Transfer to another date in 2021/2 (If the price of your new holiday is in a higher/lower price band than the original one we will adjust the price accordingly )

b) If you are unsure of  dates, we will offer you a credit until you are ready to book.

c) Cancel your booking and receive a full refund (If Government advice prohibits you from taking your holiday).

 

19th July 2021

We understand that COVID rules are changing, but to keep our staff and customers as safe we are:

Requesting that only 1 customer enters the office if asked to do so, we try to do all paperwork outside in the open.

Still asking customers and staff to wear face coverings and keep a social distance where possible.

We will still be cleaning our boats to the same COVID standard, and asking customers to strip the beds placing all linen in bags provided at the end of the holiday.

As we are a small boat yard we will continue staggered time slots to limit number of people on the premises.

 

17th March 2021

Dates for COVID restrictions on Boat Hire – please note these are the lastest Government guidelines and can change. If you are unsure please contact the office on 01788 890784.

12th April – 16th May 2021

One Household + a Support Bubble

17th May – 20th June 2021

Rule of 6 or 2 households if over 6 people.

21st June 2021 onwards

The Government hopes to lift all legal restrictions.

 

23rd February 2021

After Boris’s announcement on Monday 22nd February 2021 ‘Roadmap Out of Lockdown’.

We are accepting bookings with start dates from 12th April 2021 onwards for our Day Hire and Holiday Hire boats within the current household restrictions – 1 household ( including support bubble). Our COVID-19 Confidence Guarantee will be in place throughout 2021 to reassure you that boating holidays with us are not only a safe destination, but financially safe too.

 

8th January 2021
Any booking that has an outstanding balance due to be paid during the current lockdown will not be requested until lockdown has been lifted.

7th November 2020

Due to lockdown the boatyard is now closed for hire, we hope to be open in the spring.

You can phone and talk to us on 01788 890784 or email info@unioncanalcarriers.co.uk, bookings are been taken for 2021.