These customer reviews are from 2019 for more feedback about our boats look at our Feefo reports.
Relaxing week aboard Purbeck on the G.U Leicester Line. Very easy to book a holiday with Union Canal Carriers. The team are very efficient and friendly. This is our third holiday with them with no problems. Very acommodating.
2 weeks total relaxation on a very well fitted out boat. wonderful scenery. Very friendly welcome, boat was ready, instruction readily available. – Chris 2019
Excellent and one we will remember for a lifetime. As we have come to expect the welcome was warm and genuine and UCC couldn’t do enough to ensure all was in order. Bear in mind this was not our usual booking but we had based our wedding around the canal and the boats – and UCC did everything to ensure all our plans came together. – Ben 2019
Frienfly and very profesional staff – Perfect holiday. Great holliday in a narrowboat, the most relaxing and enjoyable holliday in many years.
The boat was perfect, nice, clean, comfertable and easy to operate. Er enjoyed the cozy viladges and the beautiful nature along the cannals as we passed.
The staff ses very friendly and very helpfull with alm the “small” Stuff. I highly recommend the boat and Union Cannal Carriers. – Ole 2019
Canal cruising is a unique and enjoyable way to experience England. It was so easy to book our trip from Australia and UCC went out of their way to make to make us feel welcome. – Helen 2019
Flawless! Even the weather! We had an excellent Holiday on Board of the ‘Wrekin’. Everything worked a treat. Big Thanks!- Christof 2019
Brilliant holiday can’t Wait to come back, Excellent service staff were helpful and friendly, Did not encounter any problems, Thumbs up from us all – Janet 2019
Great views friendly people just a joy great adventure So friendly boat was clean and had everything we needed just a great experience – Peter 2019
Nice tidy boat. Good bedding. Every utensil/pot/pan you could wish for. Very welcoming. Helped explain things we were unsure of. First time on narrowboat. – Helen 2019
Tranquillity – The staff was wonderful. Boat was clean. The layout of the boat was good and we found the 40 ft boat was easy to manage. I would recommend the company to my work colleagues.
And I am looking forward to booking the same boat for next year – Sheila 2019
This was our first time on a narrow boat and found the slow pace relaxing. Booking online was a simple exercise with follow up information and instructions very useful for first time narrow boaters
The handover was comprehensive, including everything we needed to know about the boat, daily routines and rules of the canals. Kelvin 2019
Great time away really friendly and helpful will do it again, Yes very pleased easy to load and lovely staff – Damon 2019
A very nice and practical boat, We would like to have further tours with Cotswold… see You again, that´s for sure! Thomas 2019
A completely brilliant holiday that we’ll all remember for a long time Really helpful during booking, lots of practical advice on what to bring. Helpful and knowledgeable on the different routes – Cathy 2019
It met all our expectations – weather excepted!
In my dealings with Union Canal Carriers over the years the quality and timeliness of your communications has always been top class; the narrowboat/s have always been ready and fully functional, and your staff Heather, Ollie, Tim etc always warm and friendly to deal with – Chris New Zealand 2019
A heavenly break, cruising along the canals slowly. Booking was straight forward and easy. UCC was very accommodating when we had to change our holiday dates due to other commitments. Our narrow boat was comfortable, well equipped and clean on arrival. Staff were very welcoming. – Sharon 2019
Great – The boat was comfy and very well equipped and it was a smooth trip along the canals. We are happy to recommend the company to all clients that want to try this sort of vacation. The historical Narrow boat rally during the weekend was also well worth seeing. – Jorgen 2019
We really enjoyed the trip and the boat was great! This holiday was easy to arrange and book with very helpful support from the team at Union Canal Carriers. On arrival at Braunston everything was easy and relaxed and the ‘handover’ process was really easy. – Giles 2019
Perfect Weekend, Excellent communication. Warm and friendly handover.- Phil 2019
Fantastic day had by my family from ages 1 to 80. From booking to collecting the boat it was simple, fast and very friendly and we thoroughly enjoyed our day and can’t wait to book again – Lisa 2019
A great day boat for a celebration with friends along to pub or picnic. All good, simple and straight forward booking and nice welcome on arrival and safety procedure. Well equipped with Everything you need for snacks, lunch, picnic. – Catherine
Excellent fun enjoyed by us all. A very relaxed family welcome which put us all at our ease immediately. All children fitted with life jackets immediately, with no fuss. Checking back in plans were also simple with not pressure to return at the end of business hours. – Valerie 2019
Yes , although they were busy ,our reception and instructions were good even though a little quick to take in all the details. It was a brilliant family day out and facilities and equipment on board were good.
The canal towards Rugby was peaceful and not much traffic. The family and dogs also enjoyed walking the towpath. Thank you. Judith 2019
A bit of a challenge with loads of fun. From the booking process, thru arrival, instruction, help along the way and return we found the Team at Union Canal Carriers first rate. Couldn’t fault them.
Friendly too. – Alex 2019
Could not have been better. Blackdown was very spick and span when we arrived and the handover/tuition was very comprehensive and simple to understand. we intended to travel to Stoke Bruerne and return and that is what we did very easily. We had a great time and the service was impeccable. Geoffery 2019
Outstandingly excellent holiday, Well organised, superbly prepared equipment, professional knowledgeable friendly staff – Andrew 2019
Welcoming and helpful. Easy to book. Good advice on suitable routes. Thoroughly enjoyed the trip. Would definitely repeat the experience – Peter 2019
First class Excellent service. Very accommodating with arrangements. My second time with them and I will soon be back. – John 2019
We loved our Barney boat, “Cheviot” – we had some really rainy days, but very comfortable on the boat, very relaxing. Absolutely everything had been thought in terms of comfort. Sheila 2019
The boat was immaculate and really well equipped with everything we needed. Emma 2017
Everyone always very helpful and friendly. Will definitely be re-booking for next year. Carol 2017
A lovely and relaxing way to see the countryside and the wildlife. This is a lovely family owned company that really care about your holiday experience. This was our second adventure on the canal network in the area around Braunston with them. We were welcomed on arrival and immediately advised that our boat was ready for us even though we arrived a little earlier than scheduled. There was only a single hanger for us to use but yet again more were given to us, taking things in the stores off the hanger to provide them for our use. The boat that we took was called Clent and is absolutely as described. There was even reception for the television out in the countryside! – Mike 2019
We had a lovely holiday in April. The 6 berth boat was very good, clean and tidy. The staff were very friendly and helpful and it was all helped by a dose of good weather. I would definitely recommend this holiday – Carol 2019
A gentle trundle down the Oxford Canal to Fenny Compton and back. Very helpful, cheerful and relaxed. The best way to start a holiday. – Graham 2019
Very relaxing and enjoyable the whole family enjoyed it, They were very friendly and helpful explained things very well – Richard 2019
This was our second holiday on one of your boats and we found everything clean, working as expected and staff were friendly and helpful. Would recommend your boats to anyone, in fact I have several times. Thanks for facilitating a successful holiday. A* all round
Just a weekend trip on Berwyn. Boat clean, everything works properly.It’s always a pleasure to hire from Union Canal Carriers.
Friendly welcome, minimum of fuss, boats always clean and ready on time. Booking is easy, either ring up or on line. – Mick 2019
A very relaxing expierience from start to finish
Simple no pressure booking with friendly staff and advice made the whole process very laid back just like the boating expierience itself. – Clive 2019
Chilled and satisying, nice pace of life, Absolutely recommend Union Canal Carriers, make things so easy! – Matthew 2019
We all loved it! There were 11 of us ranging from 11 to 74 years old! We definitely got a warm welcome when we arrived in person, the owners were very relaxed and happy and obviously love canal boats. Booking the holiday was simple and I was given plenty of information about what to expect, what to take and how to plan my holiday. – Anna 2019
Booking is very straightforward, and there is a good choice of payment options. We’re always greeted with a smile, and as regular hirers we’re then left to settle ourselves in. – Margaret 2019
Relaxing and fun for family, Communication was excellent and everything we needed was on board. – Sarah 2019
Relaxing, beautiful scenery. Great boat. When we arrived we were taken straight to the boat. We were given a tour of the boat. We were then told we could bring our cars right over to the boat to unload. After unloading we were given a great tutorial. The lovely gentleman even turned our boat around to make it easier for us to head out. – Doreen 2019
We thoroughly enjoyed the whole experience. The boat was clean and had everything we needed. – David 2019
Would not hesitate in recommending UCC – First class service from booking to supporting us on the day of our departure – Mike 2019